Contact Us
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Response within 24 hours
General Support
support@pdfcrux.com
Security Issues
security@pdfcrux.com
Enterprise Sales
business@pdfcrux.com
Premium Support
premium@pdfcrux.com
Frequently Asked Questions
Is PdfCrux really free?
Yes! All core PDF tools are completely free with generous daily limits. Premium unlocks unlimited usage and extra features.
How secure are my files?
Files are processed client-side when possible. Server processing uses 256-bit SSL encryption. Files are auto-deleted within 2 hours.
What's the maximum file size?
Up to 100MB for most tools, 50MB for AI-powered tools. Bulk compression supports up to 100 files at once (Premium).
Can I cancel Premium anytime?
Absolutely. Cancel from your account settings. You keep Premium until your current period ends. No questions asked.
Do you offer enterprise plans?
Yes! For teams and businesses with unlimited tokens, team dashboard, dedicated support, and custom integrations.
Which payment methods do you accept?
We accept UPI, Credit/Debit Cards, Net Banking, and international cards — all through Dodo Payments.